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Halo, Harrogate

Opening times

Halo is currently OPEN for business

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	Opens	Closes
Monday	9:00 AM	5:00 PM
Tuesday	9:00 AM	5:00 PM
Wednesday	9:00 AM	5:00 PM
Thursday	9:00 AM	5:00 PM
Friday	9:00 AM	5:00 PM
Saturday	9:00 AM	5:00 PM
Sunday	10:00 AM	4:00 PM
Bank Holidays	No bank holiday opening hours for this place

 

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Thursday 17th April 2025 10:03 am

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Reviews

 

• I will definitely not be going here again! I fancied a complete hair change so took a photo of a new style and colour that I wanted to the salon and told them that’s what I’d like. They told me that they could do it but it wouldn’t be exactly the same which was fine. I booked myself in and had my appointment only to be extremely disappointed with the results. I’d spent over £100 (that includes a 20% discount) to have my hair cut and coloured and you couldn’t even tell that I’d had anything done, all that had happened was that my chocolate brown hair now looked mousey brown. I told the stylist that I was extremely disappointed and rightly so she booked me in again to have some more colour put in. I had my second appointment which left me with ginger looking hair on top (I’m naturally a rich chocolate brown and basically wanted blonde put in to give my hair a sunkissed look). Again I was disappointed and pointed out that my hair now had a horrible all over colour rather than blonde bits in it like I had asked for and showed in the picture. I then booked in again for a third appointment. When I arrived for my third appointment I was met with a frosty welcome. The stylist was lovely and remained so throughout however the owner was a complete pig. He accused me of changing my mind about my hair style throughout the treatments even though I had brought a picture in of what I wanted and had not digressed from that at any point. He also said “ok we’ll tone it but that’s it we won’t do anymore with it, as a business owner you’ve cost me a fortune”. He couldn’t care less that my hair was a mess even though he knew that it’s important for my job to have good hair. So basically I’d gone in to Halo with a photo of what I wanted, paid over £100 to have it done and ended up with gingery light brown hair that was so far removed from what I had originally asked for. The stylist did tone my hair but it certainly wasn’t what I had wanted or paid for. The stylist did want to make sure that I was happy with my hair but the owner wasn’t keen on letting her do that. Before my third appointment, just after the owner had said that they wouldn’t do anymore to my hair even if it wasn’t fixed after this appointment, I asked the owner for a refund because I wanted to go somewhere else to get my hair sorted out but he just said “no way, not now”. Surely if you mess someone’s hair up you should give them a refund. Aside from the fact that they have completely ruined my hair and I’ve wasted all of that money, I’ve had to get someone to look after my baby on four separate days this week whilst I try to get my hair back to a respectable state. I ended up having to have my hair done at West Row in Wetherby and I’m over the moon with it. They could instantly see how the colour was no where near like the photo I had and told me how they would rectify it. They have managed to put all the blonde bits in my hair that Halo told me wouldn’t be possible and they made my hair look great, just as I had wanted. This was supposed to be a complete change and happy experience that has just been so stressful and extremely expensive as I’ve ended up having to pay twice to get my hair done. Had the manager not have been so rude they may have redeemed themselves a bit but his rudeness and lack of care about the mess my hair was in was just the final straw for me. I will definitely not be recommending this salon to anyone at all! It’s expensive and when it goes wrong they’re not interested in putting it right. As far as I’m concerned I showed them what I wanted and was told they’d get my hair similar but it was no where near what I asked for and the owner had no interest in making sure it was sorted, he just wanted me out. I have contacted them to show them images of my hair after West Row had done it but they still aren’t willing to rectify the situation by refunding what I had to spend at West Row. Until the ginger grows out of my hair I am now going to have to have it toned every six weeks, absolutely gutted, what a mess!
  Charlotte Reviewed 21st February 2014 6:57 PM

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Parking near

West Park MSCP, Tower Street, Harrogate, HG1 1HS (0.48 miles)

Hornbeam Park, Harrogate, HG2 8RA (0.52 miles) Phone 0870 197 7126

Station Parade SLCP, Station Parade, Harrogate, HG1 1TE (0.69 miles)

Odeon, Harrogate, HG1 5LB (0.75 miles)

Park View, Harrogate, HG1 5LZ (0.81 miles)

Train stations near

Hornbeam Park (0.44 miles)

Harrogate (0.72 miles)

Pannal (1.69 miles)

Starbeck (1.83 miles)

Knaresborough (3.23 miles)

ATM cash points near

These cash machines are near to Halo Health and beauty

 

• MANHATTAN ENTERTAINMENT, BEECH AVENUE, HARROGATE by Notemachine

  1 - £1.85 to use and 0.52 miles away

• Post Office, PO 109 Cold Bath Road, Harrogate by Bank of Ireland

  1 - FREE to use and 0.65 miles away

• HARROGATE BB BRANCH, 17 JAMES STREET, HARROGATE by Santander

  2 - FREE to use and 0.66 miles away

• SANTANDER HARROGATE, 17 JAMES STREET, HARROGATE by Moneybox Corporation

  2 - FREE to use and 0.66 miles away

• 050454HARROGATE, 21 JAMES ST, HARROGATE by Yorkshire

  2 - FREE to use and 0.66 miles away

• Barclays Bank, 23 James St, Harrogate by Barclays

  2 - FREE to use and 0.67 miles away