Reviews
Reviews of Castle 4 Cars
4.2 stars out of 5
13 reviews
I brought a car from this garage 3 years ago. I received a polite and professional service from start to finish. Recommended.
John Fearnly Reviewed 28th October 2016 3:09 PM
I brought a lovely low mileage zafira from this garage in Southampton and the guys were so helpful and friendly here. All the cars were presented in exceptional condition and they specialise in low mileage cars with full service histories. Highly recommend anyone looking for their next car to give them a try! Mr Bartholomew - Bournemouth
Barry Bartholoew Reviewed 25th February 2016 10:11 PM
Jamie at castle cars was very friendly and helpful.
I'm over the moon with my new Renault scenic
Claire Lovett Reviewed 21st February 2016 10:25 PM
I brought a Ford Fiesta from this garage 3 months ago now and the car had been a fantastic purchase. Highly recommend castle4cars, no pressure selling just good honest car dealers.
Thanks guys - Mr Smith (Southampton)
Luke Smith Reviewed 28th October 2015 7:52 AM
brought a car from Luke at castle4cars last month and he was very polite and helpful with the whole process from start to finish. Highly recommended. D. Bartlett, Southampton
David Bartlett Reviewed 2nd July 2015 8:52 PM
If you are reading this it’s because you have doubts…my advice is to trust your instincts. Put it this way if you have a problem with your car, you will have a problem alright! Imagine calling a garage from which you’d just bought a car and saying that you have an issue with your car only to be told; well it’s your car so why tell us. That’s the kind of quality “customer service” you can expect. An experience reminiscent of the1980s and laughable at that. You pay your money you take your chance and in 21st Century there are dozens of other garages that will serve you politely and efficient so why waste your time and money there.
Mrs Unhappy Reviewed 11th September 2014 3:25 PM
Purchased a Citroen in the last couple of weeks turned out to have a few issues. I have reported this to them and they so far have been polite and offered to complete the work required. At the moment they have my fill trust and I will report on the outcome truthfully and fairly.
Mr x Reviewed 12th February 2013 12:41 AM
I would just like to say we've now had our last two cars from this dealer and our son has just brought his first car here last month. We thoroughly recommend them! As well as good deal, they are very friendly, professional and there after sales service is great if theres ever a problem. I will definately be going back for a third car next year!
hayley strevens Reviewed 31st December 2012 8:50 PM
It's really appreciated when our customers leave positive feedback.. As all of us who work in the online retail space know the majority of customers who receive great service are not as likely to post feedback on line as the small minority that have not had their expectations met. So, once again, thanks to Adrian for letting us know about your positive experience at Castle 4 Cars.
Luke Castle - Business Owner Reviewed 22nd December 2012 12:52 PM
Bought last two cars from this dealer and haven't had a problem with either. Excellent customer service and have recommended to family members who have also bought cars.
Adrian Reviewed 19th December 2012 5:26 PM
Buyer beware, be very aware. Slight problem of judderring when pulling away hard when bought car Told not to worry as I have a RAC warranty to cover all issues. A few months later £2300 for a new gearbox, £1300 down to me, new battery, not covered, new door mechanism not covered, new boot pistons, not covered. Are these cars cleaned and then sold on? The service we agreed on at point of sale was actually an oil change not a service! It cost me £160 to service it properly. It was MOTed by them but had a split gaiter, not covered, £142. Now having done 3000 from purchase I have checked the fuel economy and it is bad. I've been told that the car has had the ECU remapped badly that is burning fuel at an alarming the rate. Dare I repeat myself, not covered! Buyer be very aware when purchasing from this company, it will cost you money! The garage will answer this review but you can see where I'm coming from. They had their chance to help and refused.
k. davison Reviewed 18th December 2012 1:10 PM
In regards to the first review left, the gentlemen brought a car in to us he had for sale but couldnt deliver the 'full service history'I was told it had. Secondly and more importantly, when we done a vehicle history check it came back as a catagory c write off! so when I declined to buy the car, he was very rude and offensive, before leaving. We only buy cars with full service history and hpi clear. I didnt mean to offend him in anyway his car simply didnt meet the strict criteria we require when purchasing a used car that we are going to re sale to the general public.
Luke Castle Reviewed 5th December 2012 3:02 PM
Do not use this dealer. I agreed a price with the owner today on the basis that I provided some sercice paperwork. I travelled to another garage to try and get a copy of a previous invoice and then my parents located it and made a special journey to bring it to him. He then turned round to say that he didn't want to buy it anymore and denied confirming it. A liar and all-round dodgy dealer - certainly one that really gives them all a bad name. Just do not use them!
Colin Thompson Reviewed 7th May 2012 4:19 PM
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Parking near
Lime street, Lime Street, Southampton, SO15 3DB (0.29 miles)
Marlborough Road North, Marlborough Road, Southampton, SO15 3NE (0.55 miles)
Southbrook Road, Southbrook Road, Southampton, SO15 1GQ (0.73 miles)
Grosvenor Square (North), Grosvenor Square, Southampton, SO15 2BE (0.84 miles)
Grosvenor MSCP, Grosvenor Square, Southampton, SO15 2BE (0.84 miles)
Train stations near
Southampton Central (0.81 miles)
St Denys (1.66 miles)
Redbridge (1.96 miles)
Bitterne (2.11 miles)
Woolston (2.43 miles)
ATM cash points near
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